Why Ignite Printing
Through our life experiences, we understand what it is like to run a small business and to work for a non-profit organization.
In fact, Ignite Printing developed out of a desire to provide affordable, great looking printing products to small and medium sized businesses, and to non-profit, Christian organizations because we, at one point, were unable to secure for a local non-profit organization the quality printing that was needed.
We were literally turned away at the door of a local commercial printer who said we could not afford to have brochures done by them. This same commercial printer has told other local businesses that they do not want to do their business cards because they do not make enough money on them and that they should use an online do-it-yourself website!
To ensure this never happens to you, and so that we can sleep at night, we offer all our quality printing and services at fair pricing. As a bonus, you do not need to wait for a product to go on sale – you can trust you are getting the best price when you order!
Jenn – Director of Synergistic Creativity
Tim – Self-Appointed Adult In Charge
Andrew – Director of Underdog Concepts
Ashley – Director of Office Happiness
Brock IT – ‘the’ IT guys
The Happy Bookkeeper – She really is Happy!
Admin – Coming soon!
Ignite Printing Guarantee:
We guarantee your satisfaction in the quality of our products we produce or we will redo your order (or if you prefer, we will refund your money.)
When you are sent a proof, we ask you to check for spelling, grammer, numbers and name accuracy on all text.
This guarantee for printing refers to the quality of the print job and not the content after it has been approved by you, our client. We offer this guarantee on the following print issues (but are not limited to):
ghosting, smudges, incorrect perforations, form alignment, incorrect folding, incorrect size, incorrect paper weight, incorrect finish, and incorrect paper stock.
Your choice on the graphic design, paper specifications, folding options, finish and paper weight must be decided prior to printing. We have standard stock we use, as listed in our brochure and use that for all printing, unless you, the client, specify a different material.
While we do try to catch errors in customer supplied files; however, this is not our responsibility.
It is normal that the cutting process as well as folding processes may be off to a maximum of 1 mm. This is industry wide and not specific to Ignite Printing. Customer supplied files without a bleed are cut to the best of our ability.
We offer a digital proof of most of our printing to ensure you get the colours you expect.
Our turn around time for most printing jobs is one week. Next day and same day are available; however, due to our work flow, we may need to charge an extra fee to accommodate.
All apparel is guaranteed to your satisfaction. The proof we send is the the image going onto the apparel. We do not provide a proof showing exact placement and size of printing. We use the standard placement sizes when it is specified for Front Left, Full Front, Full Back, Yoke, etc.
We guarantee that our quality of screen printing/embroidery and digital prints are free from any defects or misprints. We will provide a full refund on any stained, damaged or incomplete garments.
If you are not happy with your order please return the items within 15 days of picking up and if they meet the above requirements, we will gladly reprint.
As with printing, where we have a standard stock we use, we have our standard Brand of apparel and Styles we use. When you, the client have not specified in writing we use our standard (most popular and most ordered) items.
With all types of printing, when submitting the order, please include all details that are important to the job. While we may have discussed various options on your visits to our location, we are not responsible to remember all your preferences. When it is in writing, we can guarantee you will receive what you order!